Music teaching coach
Wendy Brentnall Wood
music school marketing

Privacy Policy

Wendy’ Brentnall-Wood and her companies are committed to ensuring that personal and sensitive information collected about our members is gathered in compliance with the National Privacy Principles.

 

What information is collected and how is it used?

Customers
Through our website, customers have the opportunity to purchase our products and services. In order to provide these services and/or download our products we ask customers for some personal and educational information. This information is used for:
providing the most suitable service/product for that customer
administrative and direct marketing communication purposes to continually improve our products and services and customer service levels

 

What sorts of personal information do we ask for?

Identifying and contact information (name, address, phone, email, DOB etc)
Information about you teaching and business history, status and abilities
Information about your intended use of our product or service
Payment details if applicable

 

Disclosure

The Company will not disclose this information to anybody outside the organisation except as specified in this policy, or as required by law. We will not release this information to third parties for marketing purposes.

Data Security

This information is only available to authorised staff who need access to the information in order to do their jobs.
Paper documents are protected from unauthorised access or use by secure physical premises and use of appropriate business processes and procedures.
The Company maintains up-to-date computer and network security systems with appropriate firewalls, encryption technology and passwords to protect electronic copies of personal information.
If we no longer require your personal information, we will take reasonable steps to destroy it in a secure manner. This is subject to any legal obligations we have to keep information for a certain period of time.

Accuracy

We make every effort to ensure information collected is accurate and up-to-date. We encourage you to help us by telling us immediately if you change your contact details.

Complaints

If you believe your privacy has been breached, or you have any concerns about any information contained within our Privacy Policy, in the first instance contact:
Head Office
7 Miriam Street
Rosanna VIC 3084
PH: 0418394556
If you are still unsatisfied or for more information on privacy legislation you can contact the Office of the Privacy Commissioner via the following website: www.privacy.gov.au